Terms of service
Terms of Service - Arctic Hunter
Welcome to Arctic Hunter. These Terms of Service outline the rules and regulations for the use of our website, https://arctichunter.ae. By accessing and using our website, you agree to comply with these terms. Please read them carefully to understand your rights and obligations.
Order and Exchange Policy
No Exchanges Accepted
At Arctic Hunter, we do not accept items for exchange. If you need a different size, color, or product, please return the item(s) you have purchased for a refund and place a new order at your convenience. This process ensures that you receive your desired item quickly and avoid the risk of it going out of stock.
How to Place a New Order
To place a new order, simply visit our website, select the desired item(s), and proceed to checkout. By placing the new order immediately, you guarantee the availability of the product and expedite the delivery process.
Refund Policy
Refund Process
All refunds for transactions made through our website will be processed using the original mode of payment. Once we receive and inspect the returned item(s), the refund will be initiated. Please allow a few business days for the refund to reflect in your account, depending on your payment provider's policies.
Conditions for Refund
- The item(s) must be returned in their original condition, unused, and with all original packaging and tags intact.
- Refund requests should be made within the specified return period stated in our Return Policy.
- Any shipping fees incurred during the original purchase are non-refundable unless the return is due to a defect or error on our part.
Ensuring a Smooth Shopping Experience
Placing Your New Order
To ensure a smooth shopping experience and quick delivery, we recommend placing your new order as soon as possible. This helps in securing the product you want and reduces the wait time.
Keeping Track of Your Orders
For your convenience, you can track your orders by logging into your user account on our website. If you checked out as a guest, you can contact our customer service team with your order number for assistance.
Customer Support
If you have any questions or need further assistance, our customer service team is here to help. You can reach us through the following contact methods:
Contact Us
Eminent Luggage EST
Near Sabakha Bus Station
Office 703 & 704
Abraj Centre, Deira, Dubai
Email: khayamex@emirates.net.ae
We are dedicated to providing exceptional service and ensuring your satisfaction with every purchase.
Conclusion
Thank you for choosing Arctic Hunter. We strive to offer the best products and a seamless shopping experience. By adhering to our Terms of Service, you help us maintain a high standard of customer service and product quality. We appreciate your understanding and cooperation.
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Thank you for being a valued customer at Arctic Hunter. We look forward to serving you and enhancing your travel experiences with our premium products.